URLs can change over time. If any of the sites used in these Internet Exercises change, please visit the Turban Electronic Commerce 2002, 2e Companion Web site at http://www.prenhall.com/turban for an update.

Chapter 15

1. Visit the following Web sites: toysrus.com, KbKids.com, amazon.com, lego.com and dogtoys.com. Find out what delivery options are offered by each company. Then examine delivery options offered by starbucks.com and carsdirect.com. Prepare a report based on your findings.
   
   
2. Enter mysap.com/mysap. Examine the mysap concept and identify the features related to EC. Write a report on the services provided along the supply chain.
   
   
3. The U.S Postal Service is entering the EC logistics field. Examine their services and tracking systems at usps.com/shipping. What are the potential advantages for EC shippers?
   
   
4. Enter rawmart.com and find what information they provide that supports logistics. Also find what shipment services they provide online.
   
   
5. Visit manugistics.com and find their logistics services. How do they act as a clearinghouse for freight shipments between customers and carriers?
   
   
6. Enter brio.com and identify their solution to SCM integration as it relates to decision making for EC. View the demo.
   
   
7. Visit kewill.com. Examine their various products that relate to SCM and logistics.
   
   
8. Enter supply-chain.org and find information about SCOR. What are the contributions of SCOR to EC?
   
   
9. Visit UPS.com and find their recent EC initiatives. Compare them with those of fedex.com.
   
   
10. Enter coca-colastore.com and check their delivery and return options.
    
    
11. Enter relysoftware.com and one or two other online freight companies. Compare the features offered by these companies.
    
    
12. Enter giftcertificates.com and learn about the company. Read stories about their order fulfillment process (e.g., in Internet World, February 1, 2000). Describe and evaluate their fulfillment process.
    
    
13. Enter sameday.com. Review their products. How do they organize the network? How are they related to companies such as FedEX? How do they make money?