URLs can change over time. If any of the sites used in these Internet Exercises change, please visit the Turban Electronic Commerce 2002, 2e Companion Web site at http://www.prenhall.com/turban for an update.

Chapter 2

1. Use Porter's five-force model to analyze the impact of EC on the bookstore industry and on the airline industry. Find the impact of EC on each force, then analyze the proposed defense strategies.
   
   
2. Competition between online companies is rapidly increasing. Prepare a report on the competition among ticketmaster.com, ticketonline.com, tickets.com, ticketweb, and others. For each company, identify market niches, strategies, and relationships to off-line operations. Generalize your findings to the entire entertainment ticketing industry.
   
   
3. Enter ecommerce.gov/ede. Find the latest government reports on the digital revolution (economy).
   
   
4. Enter portsnportals.com and examine the products and services provided. Which are similar to that of NTE? Examine the Global Cargo exchange and other initiatives. Classify the services according to Chapter 1.
   
   
5. Go to cisco.com, google.com, and cio.com and locate information about the status of 'virtual close.' Write a report based on your findings.
   
   
6. Enter mobile.msn.com and find the latest services provided by MSN Mobile. Distinguish between messaging services and commercial applications.
   
   
7. Enter packetvideo.com, check their offerings, and write a report on the potential commercial uses of the technology in m-commerce.
   
   
8. Enter gegxs.com and examine their products and services.